Billing Terms and Conditions

Welcome to Rolltg. By placing an order on our website, you agree to the following Billing Terms and Conditions. These terms are designed to ensure transparency and security in all transactions.

1. Payment Methods

We accept a variety of secure payment methods, including:

  • Major credit and debit cards (Visa, MasterCard, American Express, Discover)

  • PayPal and other supported payment gateways

All payments are processed in U.S. dollars (USD) unless otherwise stated at checkout.

Your payment information is encrypted and securely transmitted via SSL (Secure Socket Layer) technology to protect your personal data.

2. Order Confirmation

After placing your order, you will receive an order confirmation email with details of your purchase.
If you do not receive a confirmation within 24 hours, please contact our support team at help@rolltg.com to verify your order status.

Orders will not be processed until full payment has been received and verified.

3. Billing Information Accuracy

You agree to provide current, complete, and accurate billing information for all purchases made at Rolltg.
If any information is inaccurate or incomplete, your order may be delayed or canceled.

We reserve the right to verify billing information and request additional details if necessary to protect against fraudulent transactions.

4. Pricing and Taxes

All prices displayed on our website are listed in U.S. dollars (USD) and include applicable taxes unless otherwise specified.
Customers are responsible for any additional local duties, customs fees, or import taxes required by their country.

Rolltg reserves the right to adjust product prices and shipping rates at any time without prior notice. However, confirmed orders will not be affected by subsequent price changes.

5. Payment Authorization

By submitting your payment information, you authorize Rolltg (or its authorized payment processors) to charge the full amount of your order, including applicable taxes and shipping fees, to your chosen payment method.
Unauthorized or declined transactions may result in order cancellation.

6. Fraud Prevention

To ensure a safe shopping experience, all transactions are monitored for fraud prevention.
Rolltg reserves the right to cancel or hold any order that appears suspicious or inconsistent with normal purchasing behavior until verification is completed.

7. Refunds

Refunds are processed according to our Return & Exchange Policy.
Once your return is approved and inspected, a refund will be issued to your original payment method within 7 business days.
Shipping costs are non-refundable unless the return is due to an error or defective item.

8. Order Cancellations

Orders can be canceled within 24 hours of placement.
Once processing or shipping has begun, cancellations are no longer possible.
If you wish to cancel your order, please contact help@rolltg.com as soon as possible.

9. Contact Information

For billing or payment-related questions, please contact us:

Email: help@rolltg.com
Phone: +1 703-980-1862
Address: 14196 Cuddy Loop Apt 104, Woodbridge, VA 22193-5923
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM
Saturday – Sunday: Closed